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   WordPress Support  01704 823279   help@wpdevote.co.uk

Devoted to WordPress Maintenance & Support

From WordPress updates to site security and content management, our skilled team has got you covered!

Wordpress Maintenance

How it Works

Site Review

We'll assess your current website, theme, plugins and security to ensure everything is in order.

Choose Options

After reviewing your site and discussing your needs, we'll recommend the best option for you.

You're Supported

For any site-related concerns or tasks, you can contact us via phone, email, or support ticket.

WordPress Maintenance

Regular WordPress maintenance ensures your website’s smooth functioning, security, and optimal performance. Through consistent upkeep, including updates to themes, plugins, and core files, as well as periodic backups and security scans, we can ensure your visitors have a safe and enjoyable browsing experience.

WordPress Security

Robust WordPress security measures are paramount to safeguarding your website against potential threats and vulnerabilities.

Protect your site today

Plugin & Core Updates

Regularly updating WordPress plugins and the core system is crucial to maintaining performance, security, and compatibility.

Keep your site secure

Daily Back-ups

Daily backups ensure your website’s data is consistently safeguarded, providing peace of mind against unforeseen data loss or system failures.
Never lose anything again

Website Support

Navigating the world of WordPress is a breeze with our dedicated support team ready to assist you every step of the way.

Support when you need it

Monthly Reports

Receive comprehensive insights into your website’s health and performance with our detailed WordPress maintenance reports.

Track site maintenance

Downtime Monitoring

Stay ahead of potential issues with our proactive WordPress downtime monitoring, ensuring your website stays up and running smoothly.

Keep your website online
WEBSITE SUPPORT

Website edits and troubleshooting

Website edits include a wide range of tasks, from content alterations on any page to adjustments to plugin settings, code modifications and refinements, blog content updates, image changes, and text or image additions.

WordPress Maintenance & Support Plans

Devote Maintain

Perfect for small websites
35

Per month

Core Features

30 mins support time per month *

Prices are monthly. Cancel at anytime.

Devote Pro

For B2B & Company Sites
55

Per month

Core Features

Plus

50 mins support time per month *

Prices are monthly. Cancel at anytime.

Devote Enterprise

Large Sites & E-commerce
75

Per month

Core Features

Plus

70 mins support time per month *

Prices are monthly. Cancel at anytime.

 * Time used for security and to update WordPress, themes, and plugins come out of this total.

* Our support and response times are during office hours, from 9 a.m. to 6 p.m., Monday to Friday. Should you require assistance outside of these hours, please contact us.

Not sure which WordPress Maintenance plan is right for you? We can help with a Free Website Review

EXTRAS

Additional Support

In addition to providing WordPress maintenance and support, our support clients gain the advantage of accessing our studio services, which include:

Image editing, technical SEO, SEO advice, design tweaks, email support, domain name management, graphic design, theme tweaks and consultancy.

Check what our clients have to say.

Got questions? Well, we've got all the answers

What is WordPress maintenance?

WordPress maintenance involves the continuous upkeep of a WordPress website to ensure it remains up-to-date and operates smoothly. This includes installing updates, backing up data, optimising performance, and stronger security against potential threats. Regular maintenance is crucial as it ensures the website functions correctly and is shielded from security risks. Moreover, it enhances the user experience by ensuring the site is fast and reliable for visitors.

Is maintenance necessary for WordPress sites?

Absolutely. WordPress sites demand consistent upkeep to guarantee security, keep them current, and ensure proper functionality. Regular maintenance aids in preempting issues and sustaining the smooth operation of your WordPress site. Additionally, it helps avoid more severe problems that could cause extensive or expensive repairs.

Do I need to grant access to my WordPress dashboard?

Absolutely – at some stage, we’ll need to delve into the inner workings. Before doing so, we’ll send you our Non-disclosure Agreement. This formal document outlines our scope of work and ensures confidentiality while we’re working on your site.

Does support extend to hosting/server issues?

Absolutely. If your site is hosted by us, then yes, we’ve got you covered. Even if we’re not your web host, we’re happy to investigate any issues within your support timeframe. This includes tackling DNS and email issues, which can be quite technical, but fear not – we’re here to assist with those too.

I have substantial work required on my site – is it included in the support?

Our support plans allocate a specific amount of time each month for site work. If the work isn’t urgent, it can be distributed across your plan. However, if it’s urgent, please reach out to us directly.

I require support because my site is broken – can you fix it?

Yes, we provide a WordPress Quick Fix service starting at £49. Once fixed, we can then provide ongoing support via one of our WebCare plans.

Is there a minimum contract duration?

Our monthly plans operate on a rolling calendar month basis. Should you wish to cancel, simply provide us with one full calendar month’s notice. Please be aware that no refunds will be issued.

Are you located in the UK?

Absolutely. Our studio is situated in West Lancashire, and we collaborate with clients nationwide. Our entire team operates in-house, and we do not outsource support tickets.

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