- UK BASED
Devoted to WordPress Maintenance & Support
From WordPress updates to site security and content management, our skilled team has got you covered!
How it Works
Site Review
We'll assess your current website, theme, plugins and security to ensure everything is in order.
Choose Options
After reviewing your site and discussing your needs, we'll recommend the best option for you.
You're Supported
For any site-related concerns or tasks, you can contact us via phone, email, or support ticket.
WordPress Maintenance
Regular WordPress maintenance ensures your website’s smooth functioning, security, and optimal performance. Through consistent upkeep, including updates to themes, plugins, and core files, as well as periodic backups and security scans, we can ensure your visitors have a safe and enjoyable browsing experience.
WordPress Security
Robust WordPress security measures are paramount to safeguarding your website against potential threats and vulnerabilities.
Plugin & Core Updates
Regularly updating WordPress plugins and the core system is crucial to maintaining performance, security, and compatibility.
Daily Back-ups
Website Support
Navigating the world of WordPress is a breeze with our dedicated support team ready to assist you every step of the way.
Monthly Reports
Receive comprehensive insights into your website’s health and performance with our detailed WordPress maintenance reports.
Downtime Monitoring
Stay ahead of potential issues with our proactive WordPress downtime monitoring, ensuring your website stays up and running smoothly.
WEBSITE SUPPORT
Website edits and troubleshooting
WordPress Maintenance & Support Plans
Devote Maintain
Perfect for small websites
Per month
Core Features
- WordPress Maintenance
- Technical Support
- WordPress Security
- Critical Security Updates
- WordPress Core Updates
- Plugin Updates
- Daily Security Scan
- Uptime Monitoring
- Daily Secure Backups
- Monthly Site Care Report
30 mins support time per month *
Prices are monthly. Cancel at anytime.
Devote Pro
For B2B & Company Sites
Per month
Core Features
- WordPress Maintenance
- Technical Support
- WordPress Security
- Critical Security Updates
- WordPress Core Updates
- Plugin Updates
- Daily Security Scan
- Uptime Monitoring
- Daily Secure Backups
- Monthly Site Care Report
Plus
- Malware Removal
- Site Speed Scan
- Cache Optimisation
50 mins support time per month *
Prices are monthly. Cancel at anytime.
Devote Enterprise
Large Sites & E-commerce
Per month
Core Features
- WordPress Maintenance
- Technical Support
- WordPress Security
- Critical Security Updates
- WordPress Core Updates
- Plugin Updates
- Daily Security Scan
- Uptime Monitoring
- Daily Secure Backups
- Monthly Site Care Report
Plus
- Malware Removal
- Site Speed Scan
- Cache Optimisation
- Database Optimisation
- Image Optimisation
- WooCommerce Support
- Broken Link Check & Fix
70 mins support time per month *
Prices are monthly. Cancel at anytime.
* Time used for security and to update WordPress, themes, and plugins come out of this total.
* Our support and response times are during office hours, from 9 a.m. to 6 p.m., Monday to Friday. Should you require assistance outside of these hours, please contact us.
Not sure which WordPress Maintenance plan is right for you? We can help with a Free Website Review
EXTRAS
Additional Support
In addition to providing WordPress maintenance and support, our support clients gain the advantage of accessing our studio services, which include:
Image editing, technical SEO, SEO advice, design tweaks, email support, domain name management, graphic design, theme tweaks and consultancy.
Check what our clients have to say.
Steve Moulton
“Fantastic company, we have used them for eight years, great customer service”
Henry Blackshaw
"Vault is the next killer app. I don't know what else to say. I will let my mum know about this, she could really make use of Vault!"
Enagol Ame
"We've used Vault for the last five years. Vault is great. Needless to say we are extremely satisfied with the results. I didn't even need training."
Got questions? Well, we've got all the answers
WordPress maintenance involves the continuous upkeep of a WordPress website to ensure it remains up-to-date and operates smoothly. This includes installing updates, backing up data, optimising performance, and stronger security against potential threats. Regular maintenance is crucial as it ensures the website functions correctly and is shielded from security risks. Moreover, it enhances the user experience by ensuring the site is fast and reliable for visitors.
Absolutely. WordPress sites demand consistent upkeep to guarantee security, keep them current, and ensure proper functionality. Regular maintenance aids in preempting issues and sustaining the smooth operation of your WordPress site. Additionally, it helps avoid more severe problems that could cause extensive or expensive repairs.
Absolutely – at some stage, we’ll need to delve into the inner workings. Before doing so, we’ll send you our Non-disclosure Agreement. This formal document outlines our scope of work and ensures confidentiality while we’re working on your site.
Absolutely. If your site is hosted by us, then yes, we’ve got you covered. Even if we’re not your web host, we’re happy to investigate any issues within your support timeframe. This includes tackling DNS and email issues, which can be quite technical, but fear not – we’re here to assist with those too.
Our support plans allocate a specific amount of time each month for site work. If the work isn’t urgent, it can be distributed across your plan. However, if it’s urgent, please reach out to us directly.
Yes, we provide a WordPress Quick Fix service starting at £49. Once fixed, we can then provide ongoing support via one of our WebCare plans.
Our monthly plans operate on a rolling calendar month basis. Should you wish to cancel, simply provide us with one full calendar month’s notice. Please be aware that no refunds will be issued.
Absolutely. Our studio is situated in West Lancashire, and we collaborate with clients nationwide. Our entire team operates in-house, and we do not outsource support tickets.